This guide walks admins through how to access billing, view invoice history, manage subscriptions, and update payment information using NomoHub’s Stripe integration.
⚠️ Note: You must be logged in as an admin to access billing. If you don’t see the billing section, you likely don’t have admin permissions.
🔐 Step 1: Confirm You’re Logged in as an Admin
Only users with admin access can view and manage billing information.
If you're unsure about your permissions, contact your internal NomoHub administrator or reach out to us directly (details below).
⚙️ Step 2: Access Billing Settings
Tap the Settings icon in the bottom right corner of the app.
Navigate to the Account section.
Scroll to the bottom of the Account screen.
Tap on Billing.
📌 If you don’t see the Billing option, your user role does not have admin access.
🌐 Step 3: Manage Your Billing via Stripe
After tapping Billing, you’ll be redirected to your Stripe billing portal in a web browser.
Here, you can:
💼 View and manage subscription details
🧾 Access invoice history
👥 See the number of active seats and their cost
💳 View or update your payment method
📅 Check your next renewal date
❌ Cancel your subscription, if necessary
Stripe securely handles all billing-related activities for your NomoHub account.
🧾 What You Can See in the Billing Portal
Invoices: Download and review past billing statements
Seats: Confirm how many active users you’re paying for
Pricing: See per-seat cost breakdown
Payment Method: Edit or add a card on file
Next Charge Date: Know when your subscription will renew
💬 Need Help with Billing?
If you have billing-related questions, contact us through any of the following:
📧 Email: [email protected]
💬 Live Chat: www.nomohub.com
📞 Phone: 888-724-3477
We’re happy to assist with any issues or clarifications.