Custom Dispositions let you create, edit, and organize the statuses your team uses when working with customers.
🚶 Step 1: Access Admin Settings
Log in to your account.
Click the hamburger menu (top left).
Select Admin Settings.
Scroll down and click Custom Dispositions.
📋 Step 2: View Available Dispositions
You’ll see a full list of active dispositions available to your team.
At the bottom, you’ll find hidden dispositions.
To activate one, simply unhide it.
🎨 Step 3: Customize a Disposition
Click into any disposition (e.g., Interested) to edit:
Icon – choose from preset logos.
Icon & Background Colors – adjust to match your preferences.
Title – edit how the disposition will be labeled.
Sub-statuses – add layers like Low, Medium, or High Priority.
Follow-Up List – toggle on if you want this disposition to appear in your Follow-Up list on the home screen.
Description – add notes to guide your team on how to use it.
Hidden – toggle to hide/disable the disposition entirely.
🛠️ Step 4: Edit & Enable Dispositions
Select a hidden disposition (e.g., Lead).
Unhide it.
(Optional) Enable the Follow-Up List.
Click Save.
⚠️ Important Note:
Dispositions in NomoHub are static, not dynamic.
Any edit to a disposition updates all past and future records that used it.
For example, if you change “Interested” to “Hot Lead,” this change will apply to every record where “Interested” was previously selected.
That’s why you’ll see a confirmation popup before saving edits.
📂 Step 5: Organize Your Dispositions
Click and drag dispositions to reorder them.
💬 Need Help?
If you have questions or run into issues, our support team is here for you:
💻 Live chat on nomohub.com
📧 Email: [email protected]
📖 Help Center: help.nomohub.com